Simbithi Country Club has an exciting opportunity for a Club Manager who will be responsible for the strategic and operational leadership of the Club management team who are responsible for the Club’s day-to-day operating activities.
This includes but is not limited to strategy formulation, planning, club policies and standard operating procedures, budgets, asset management and preservation, profitability, human capital management, health and safety, branding and customer service.
Duties and Responsibilities
Generates sustainable strategic short, medium and long term strategies for the Club across departments which incorporates the values of the Club and ensures the strategic imperatives of security, environment, management and stakeholder investment is met whilst at the same time considering the Club’s core capabilities and ensuring good governance.
Plans, Leads, Organizes and Controls Resources to ensure strategic plans are met.
Disseminates business plans with clear timelines and accountabilities to the Management Team
Review Club Performance with Executive Team and take steps to maximize performance and achieve established profits margins
Manages and highlights strategic risks and takes steps to mitigate risks within the Macro, Meso and Micro confines of the business operations.
• Policies and SOP’s
Development of Policies and Standard Operating Procedures for the Club departments
• Finance / Assets / Profitability
Develops and manages the Club’s annual expense and capital budget
Ensures proper financial controls are in place.
Drives and achieves revenue growth concepts and targets
Manages and enhances the Clubs physical assets to preserve the lifespan on the assets. Manages CAPEX effectively
• Human Capital Management
Integrates Team through Vision, Mission, Values and Organizational Structures
Provides leadership and guidance to each functional HOD
Determine the organizational structure and ensures develops managers and employees within the structure
Performance Management of Senior Management Team to achieve deliverables in line with Country Club strategic plan
Drive change, accountability, and excellence within Management Team
• Health/ Safety and Welfare
Drives a total quality management system to ensure that business processes are continuously improved, communicated to the relevant stakeholders and regularly reviewed for suitability and compliance.
Preserves/ Enhances the Clubs brand, reputation and good will.
Compliance with all statutory and legal requirements
Continuously evolves service offering to drive the brand via planning, advertising, pricing strategies, product enhancements and repositioning.
• Customer Service
Ensure superior customer service and guest experience.
• Degree Business Management and/or Club Management and/or F&B Management
• CMASA affiliation
• 5 years proven experience as a Club Manager or related entity
• Strategic thinker
• Excellent Communication and Organisational Skills
• Displays a Calm & Courteous demeanour to customers
Interested candidates may email their applications together with a covering note to firstname.lastname@example.org by no later than Monday, 17 July 2017